Albergo San Martino & Depandance

Comfortable, clean and spacious room. Excellent breakfast choices and very helpful staff. We were also able to store our luggage for free at the hotel when we arrived early and also on the day of check-out when we decided to take a quick day-trip to Pisa. The location is ideal - inside the historical center, very close to the walls of Lucca where you can enjoy a peaceful walk on the promenade, and an easy walking distance to all sights of Lucca. We stayed in the triple room - a very spacious unit with a double bed in one room and a single bed in another room which is part of the same triple room unit. The AC was not very effective in the room with the double bed but since we were staying for only one night, we didn't bring it up. Overall we enjoyed our stay and would stay here again.

This is a charming, old-school hotel that's been recently renovated. It reminded me of hotel descriptions in travel books written in the 1930s and 40s. But this hotel is not worn! Everything was fresh and lovely. Our bathroom was huge, had a stylish and very usable walk-in shower as well as a giant whirlpool tub, which we didn't use. Staff was so helpful and friendly. The included breakfast had a wide variety of items, from cereal, eggs and fruit to cheese and cold cuts. Excellent coffee with espresso and cappuccino made to order.

The first warm welcome from Fabrizio who owns the hotel, giving me a cup of coffee and getting my room ready within 15 minutes even though I had arrived at 11.30am told me what a nice place this was going to be. My room was warm and comfortable with a spacious, very clean bathroom and lovely hot shower. A kettle was provided on request as I like my early morning cup of tea, along with some cold milk to go in my mini fridge. Nico who works in the afternoons until reception shuts at 8pm was so helpful and friendly, suggesting a restaurant for supper as the one I had chosen was full. Breakfast in the mornings was an excellent buffet with coffee to order, fresh orange juice and the usual array of goodies. A very good start to many hours of wandering around the city. I would absolutely recommend the hotel, it's in a great location and I can't think of anything more I might have needed during my stay in Lucca. Thank you all and I hope to visit again one day.

We had an amazing experience at Albergo San Martino! The staff were incredibly friendly and went above and beyond to make us feel welcome. The location was perfect – very convenient and close to everything we needed. The rooms had a unique, bohemian charm to them (La Dogana&Nuccia), offering a cozy and special atmosphere that made our stay even more memorable. The breakfast was exceptional, just like the pictures, with a great variety of fresh and delicious options. We couldn’t have asked for a better place to stay – highly recommend this hotel for anyone looking for a comfortable and charming getaway!

Albergo San Martino was so cute and cozy - staff were very friendly and helpful and our room was adorable. The breakfast included was fantastic and a great, relaxed way to start the day. Eeach room had a name and a local told us it used to be the old brothel so we wonder if the names were kept as a nod to that!